Terms and Conditions
Last updated: November 9, 2025
Legal Entity Information
Lumen Cadence
Herengracht 576
1017 CJ Amsterdam
Netherlands
Phone: +31 20 846 7193
Email: [email protected]
Introduction and Acceptance
These Terms and Conditions constitute a legally binding agreement between you and Lumen Cadence regarding your access to and use of our website and services. By accessing our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
If you do not agree to these Terms and Conditions, you must not access or use our services. Your continued use of our website constitutes acceptance of any modifications to these terms.
These terms apply to all visitors, users, and others who access or use our services, whether as a guest or registered user.
User Obligations and Responsibilities
1. Legal Compliance
As a user of our services, you agree to:
- Comply with all applicable local, national, and international laws and regulations
- Respect all intellectual property rights, including copyrights, trademarks, and patents
- Not engage in any activity that violates the rights of others
- Adhere to all professional and ethical standards relevant to your industry
- Ensure that your use of our services does not violate any contractual obligations you have with third parties
2. Prohibited Activities and Behaviors
You expressly agree not to:
- Use our services for any unlawful purpose or to solicit unlawful activities
- Violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances
- Infringe upon or violate our intellectual property rights or the intellectual property rights of others
- Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate
- Submit false or misleading information
- Upload or transmit viruses or any other type of malicious code
- Collect or track the personal information of others without consent
- Spam, phish, pharming, pretext, spider, crawl, or scrape content without authorization
- Interfere with or circumvent the security features of our services
- Use automated systems or software to extract data from our website
3. Content Guidelines and Restrictions
When submitting content through our contact forms or other communication channels, you must ensure that your content:
- Does not contain offensive, defamatory, or inappropriate material
- Does not infringe on any third-party rights, including intellectual property rights
- Does not contain confidential information belonging to others
- Is relevant to the purpose of your communication with us
- Does not contain advertising or promotional material unless specifically requested
4. Age Restrictions and Requirements
Our services are intended for users who are at least 16 years of age. If you are under 16, you may not use our services. By using our services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms and Conditions.
Additional User Responsibilities
1. Compliance with Laws and Regulations
You are solely responsible for ensuring that your use of our services complies with all applicable laws in your jurisdiction. This includes, but is not limited to, data protection laws, advertising regulations, and industry-specific compliance requirements.
2. Indemnification Obligations
You agree to indemnify, defend, and hold harmless Lumen Cadence, its officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or relating to your violation of these Terms and Conditions or your use of our services.
3. Privacy and Data Protection
You acknowledge that you have read and understood our Privacy Policy, which explains how we collect, use, and protect your personal information. You agree to our data processing practices as described in the Privacy Policy.
4. Third-Party Interactions
Any interactions you have with third parties through our website or as a result of our services are solely between you and the third party. We are not responsible for the actions, content, or policies of third parties.
Disclaimers and Limitations of Liability
1. Disclaimer of Warranties
Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that our services will be uninterrupted, error-free, or free from viruses or other harmful components. We make no warranties regarding the accuracy, reliability, or completeness of any content or information provided through our services.
2. Limitation of Liability
To the fullest extent permitted by applicable law, Lumen Cadence shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your access to or use of or inability to access or use our services.
3. Consequential Damages Exclusion
In no event shall our aggregate liability exceed the amount you paid us, if any, for accessing our services during the twelve months preceding the claim. This limitation applies regardless of the basis of the claim, whether in contract, tort, strict liability, or otherwise.
4. Force Majeure Provisions
We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from any cause beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
Legal Information and Dispute Resolution
1. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Netherlands, without giving effect to any principles of conflicts of law.
You agree that any legal action or proceeding arising out of or relating to these Terms and Conditions or your use of our services shall be instituted exclusively in the courts located in Amsterdam, Netherlands. You consent to the personal jurisdiction of such courts and waive any objection to venue in such courts.
2. Dispute Resolution Procedures
Before resorting to formal dispute resolution, we encourage you to contact us directly to attempt to resolve any issues informally. Most concerns can be resolved quickly and amicably through direct communication.
If informal resolution is unsuccessful, you agree to participate in mediation before initiating any legal proceedings. The mediation shall be conducted by a mutually agreed-upon mediator in Amsterdam, Netherlands, with costs shared equally between parties.
3. Severability Clause
If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect any other provision. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable. If such modification is not possible, the provision shall be deemed deleted, and the remaining provisions shall continue in full force and effect.
4. Terms Modification Policy
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website unless otherwise specified. Material changes will be communicated through:
- Updating the "Last Updated" date at the top of this page
- Email notification to registered users, when applicable
- Prominent notice on our website homepage for significant changes
Your continued use of our services after any modifications indicates your acceptance of the updated terms. If you do not agree to the modified terms, you must discontinue use of our services.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on our website, constitute the entire agreement between you and Lumen Cadence concerning your use of our services.
These terms supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and us. Any ambiguities in the interpretation of these Terms and Conditions shall not be construed against the drafting party.
Waiver and Non-Waiver
Our failure to enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms and Conditions will be effective only if in writing and signed by an authorized representative of Lumen Cadence.
No waiver of any term shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms and Conditions shall not constitute a waiver of such right or provision.
Assignment
You may not assign, transfer, or sublicense any of your rights or obligations under these Terms and Conditions without our prior written consent. We may assign or transfer our rights and obligations under these terms at any time without restriction.
Any attempted assignment in violation of this provision shall be null and void. Subject to the foregoing, these Terms and Conditions shall bind and inure to the benefit of the parties and their respective successors and permitted assigns.
Questions or Concerns
If you have any questions, concerns, or require clarification regarding these Terms and Conditions, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and professionally.
Email: [email protected]
Phone: +31 20 846 7193
Postal Address: Lumen Cadence, Herengracht 576, 1017 CJ Amsterdam, Netherlands
We will make every effort to respond to your inquiry within three business days. For urgent matters, please indicate the nature of the urgency in your communication.