Terms of Service

Agreement to Terms

Welcome to Lumen Cadence. These Terms of Service govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. If you disagree with any part of these terms, you may not access our services.

These terms apply to all visitors, users, and others who access or use our services. Please read them carefully before using our website.

Service Usage Terms

1. Acceptable Use Policy

When using our services, you agree to:

Use our services only for lawful purposes and in accordance with these terms
Not use our services in any way that violates applicable laws or regulations
Provide accurate, current, and complete information when requested
Maintain the security of your account credentials and contact information
Respect the intellectual property rights of Lumen Cadence and third parties

2. Prohibited Uses

You may not use our services to:

Engage in any fraudulent, abusive, or unlawful activity
Transmit viruses, malware, or other harmful code
Attempt to gain unauthorized access to our systems or networks
Interfere with or disrupt the operation of our services
Harvest or collect information about other users without consent
Impersonate any person or entity or misrepresent your affiliation
Use our services for commercial purposes without authorization

3. Service Access Requirements

To access certain features of our services, you may need to:

Provide contact information and relevant business details
Agree to receive communications from us regarding your inquiries
Meet age requirements (users must be at least 16 years old)
Have the authority to bind your organization if acting on its behalf

4. Fair Usage Guidelines

We expect all users to use our services responsibly and considerately. Excessive or abusive use that impacts service quality for others may result in restrictions or termination of access.

Account and Access Terms

Account Creation Requirements

If you create an account with us, you must provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Security Responsibilities

You agree to immediately notify us of any unauthorized use of your account or any other security breach. We will not be liable for any loss or damage arising from your failure to maintain account security.

Account Suspension and Termination

We reserve the right to suspend or terminate your account if you violate these terms, engage in prohibited activities, or for any other reason at our discretion. You may also terminate your account at any time by contacting us.

Multiple Account Policies

Creating multiple accounts to circumvent restrictions or engage in abusive behavior is prohibited and may result in termination of all associated accounts.

Service Availability and Modifications

Service Uptime and Maintenance

We strive to provide reliable and continuous service, but we cannot guarantee uninterrupted availability. Our services may be subject to:

Scheduled maintenance periods with advance notice when possible
Unexpected downtime due to technical issues or circumstances beyond our control
Temporary service interruptions for updates and improvements

We will make reasonable efforts to minimize service disruptions and communicate maintenance schedules in advance.

Feature Availability

Certain features or services may be subject to availability based on your location, service plan, or other factors. We reserve the right to modify, add, or remove features at any time.

Geographic Restrictions

Our services are primarily intended for users in the European Union and surrounding regions. Some features may not be available in all jurisdictions due to legal or regulatory requirements.

Service Modifications and Updates

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. Changes may include:

Updates to website functionality and user interface
Changes to service offerings and pricing
Improvements to features and capabilities
Modifications to terms and policies

We will make reasonable efforts to notify users of significant changes that may affect their use of our services.

Intellectual Property Rights

Content Ownership

All content on our website, including text, graphics, logos, images, and software, is the property of Lumen Cadence or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

User-Generated Content Rights

When you submit content through our contact forms or other communication channels, you grant us a non-exclusive, royalty-free license to use, reproduce, and process that content solely for the purpose of providing our services and responding to your inquiries.

License Grants

We grant you a limited, non-exclusive, non-transferable license to access and use our services for personal or internal business purposes. This license does not include the right to resell, redistribute, or create derivative works from our content.

Copyright and Trademark Notices

All trademarks, service marks, and trade names used on our website are the property of their respective owners. Unauthorized use of any intellectual property may violate copyright, trademark, and other laws.

Service Fees and Payment

Access to our website and general information is provided free of charge. Professional services require separate agreements with associated fees. If you engage our services:

Fees will be clearly communicated before any commitment is required
Payment terms will be specified in your service agreement
All fees are in Euros unless otherwise specified
Refund policies, if applicable, will be outlined in your service agreement

Disclaimers and Limitations

Our services are provided on an "as is" and "as available" basis without warranties of any kind. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that our services will be uninterrupted, error-free, or secure. Your use of our services is at your own risk.

Limitation of Liability

To the maximum extent permitted by applicable law, Lumen Cadence shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or relating to your use of our services.

Our total liability for any claims arising from these terms or your use of our services shall not exceed the amount you paid us, if any, in the twelve months preceding the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Lumen Cadence and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses arising from your violation of these terms or your use of our services.

Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts located in Amsterdam, Netherlands.

Dispute Resolution

Before initiating any legal proceedings, we encourage you to contact us to resolve disputes informally. Many issues can be resolved through open communication.

If informal resolution is not successful, parties may pursue mediation or arbitration as an alternative to litigation, subject to mutual agreement.

Severability

If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms of Service will otherwise remain in full force and effect.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of material changes by updating the "Last Updated" date at the top of this page and, where appropriate, by other means such as email notification.

Your continued use of our services after any changes indicates your acceptance of the modified terms. If you do not agree to the changes, you should discontinue use of our services.

Service Provider Information